GEN LUMA
Terms and Conditions
Effective Date: April 23, 2026
These terms describe how customers may use Gen Luma, place orders, and interact with the store experience.
Use of Website
By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the store or other customers.
You are responsible for providing accurate information when creating orders or contacting support.
Product Information
Gen Luma works to keep product names, descriptions, prices, and availability accurate.
Product details may change without notice, and colors or packaging may vary slightly from screen previews.
Orders and Payments
Orders are accepted after payment is authorized and the store confirms the transaction.
Gen Luma may cancel or refuse an order if information is inaccurate, payment fails, inventory is unavailable, or fraud prevention checks require it.
Shipping, Refunds, and Liability
Shipping timelines are estimates and may be affected by carrier or fulfillment delays.
Refund and cancellation rules are handled under the Refund and Returns Policy. Gen Luma is not liable for indirect or incidental damages related to site use or product purchase.
Intellectual Property and External Links
Site content, branding, images, and product materials belong to Gen Luma or their respective owners.
External links may lead to third-party websites, and Gen Luma is not responsible for their content, privacy practices, or availability.
Updates
Gen Luma may update these terms from time to time. Continued use of the website means you accept the latest version.